Support

 

FAQs

How do I change my password?

At the login screen there is a forgot password link. Click on this link and a page will open asking for your email address. You will receive an email with a link to click and reset your password. After you have filled this new password form out, you will be redirected to download the app if you need to. If you already have the app, close the page and re-open your Monytize app and login with your new password.

How Do I Edit My Profile?

Inside the Monytize app, you can touch the icon in the top right corner and choose My Profile. You can then edit anywhere the pencil icon is displayed.

How Do I Get My Own Channel on Monytize?

You can apply for your own Monytize TV Channel. In order to be eligible you must meet the following criteria:

  • 10K Active Followers, spending at least one hour per day on the platform, within your Monytize Network.

    or

  • An annual fee of $10k USD.

*Must provide Monytize with 50-100 hours of content for your channel.

*Strategic Comprehensive Review to be completed by Monytize in order to validate content and approve channel ownership.

How Do I Play Games and Earn?

When you or anyone in your network plays a mobile game on Monytize and an ad or commercial pops up, it will go towards your advertising credit balance. (Every 50+ ads watched in your network each day will generate an increase to your Monytize wallet balance.)

How will My Monytize Account Benefit my Family or Loved One’s to Help Create Generational Wealth?

Monytize is adding a “Beneficiary” line item upon sign up. Members can select who has access to their account in the event that something happens to the primary account holder.

Is Everything Free on Monytize?

Yes. Everything is FREE on Monytize! Everyone gets paid on Monytize. Any invited member on the free-with-ads-tier can make money and get paid through their Monytize wallet with no additional requirements.

Any invited member can make money and get paid through their Monytize wallet by watching ads while consuming content.

How Do I Access My Wallet?

The Monytize App has a built in wallet to house your earnings generated from your network within the app. Choose the menu at the top left and touch My Wallet, or touch the icon at the top center of the app with the $. The app will ask for your PIN code. If you haven’t set your PIN yet, you will have to input your password and then choose and verify your PIN.

How Do I Withdraw Money From My Monytize Wallet?

Once you have logged into your wallet, you will see a Withdraw button in the center. Touch this button and you will receive an email and text message with a link to setup your account for withdrawal.

How Do I Get Paid From Monytize? (How to Monytize!)

All members get paid in two different ways.

The first way you can get paid from Monytize is through subscription purchases. Monytize pays up to 20% of all subscription dollars back to you and your network on a monthly basis.

The second way you can get paid is through advertising revenue. Monytize shares up to 20% of our revenue generated from advertising with each invited member. This payout occurs for every invited member consuming content on our free-with-ads tier (Every 50+ ads watched in your network each day will generate an increase to your Monytize wallet balance.)

How Do I Support My Charity with Monytize?

You can support your charity in two different ways:

1) Send an Invitation to the charity you wish to support and have them share their invite link with their existing network & donor base to start Monytizing!!

2) You can select the charity you wish to support at the time of withdrawal from your Monytize wallet.

Can I Listen to Music from the Platform in my Car?

Yes. You can purchase songs, create playlists and always have access to the music you have purchased within your Monytize profile. *(Carplay available)

Can I Change My Username on the Monytize App?

Yes! Please email support@monytize.com to request a change.

How Can I get Certified by Monytize?

Please reach out via email to support@monytize.com for details on how to get certified on Monytize.

When I First Login, My Social Feed Is Blank?

We handle socializing different at Monytize. Your social feed is 100% based on accounts that YOU choose to follow. In the social feed click in the search field and you will be presented with all users. Search for whoever you would like to follow and as you follow them, their posts will populate your social feed.

How do I Subscribe to Movies, Music and Games?

Along the bottom of the app are the icons for music, movies, and games. Choose the icon you would like to consume the media in and once you select something you’d like to listen to, watch, or play, you will be presented with the option to subscribe. All of our subscriptions are handled via Apple Subscriptions or Google Pay.

How Can I Spend the Money I Make on Monytize?

Once you have a minimum of $50 USD in your Monytize wallet, then you are eligible to withdraw funds. You can choose from several payout options. Instant Deposit to any debit card including Venmo CashApp or any U.S. banking institution. Monytize has the ability to payout in 150 countries globally! We also offer a Monytize debit card (virtual or physical). Monytize has also incorporated several crypto currency payout options such as Ethereum, Bitcoin, Tether and USDC. We will be adding to our payout options as Monytize continues to scale. You can use this money for anything from paying bills to buying groceries or putting gas in your car!!

Can I Send Money to My Friends and Family?

YES!!! By selecting “send or receive” you can exchange money with any other Monytize Member domestic or international.

Can I Watch Monytize on my Smart TV?

Yes. Your can stream all content from your phone to your TV, or you can download the Monytize App on any Roku, Samsung, Apple, or Firestick device.

If I am Paying for a Subscription How Do I get Paid?

If you or any invited member in your network pays for a monthly subscription on Monytize, a percentage of that subscription fee goes back into every invited member’s wallet every month and can be used to donate, withdrawal, or generate savings!!